Contact the Defensive Driving Team
Holiday Schedule: Although the website never takes vacation, our customer service lines will be closed July 3rd at 3pm and all day July 4th for Independence Day. Also, there are no mail or FedEx services, so please plan accordingly. Please click on the payment tab inside your course for information on your certificate processing.
Chat, Email, or Call
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LIVE ONLINE HELP Our Live Online Help gives you quick access to the answers you need.
- EMAIL Use our Web Form to send us an e-mail instantly.
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PHONE Call us to speak with one of our experienced support representatives.
Tollfree Online Traffic School for ALL States: (800) 800-3579
Tollfree Arizona Defensive Driving: (877) 805-0005
Tollfree for Delaware Defensive Driving: (877) 322-5615
Tollfree for Texas Defensive Driving: (866) 766-7009
En español: (866) 837-9098
TDD line: (877) 735-2929 - FAX Fax us at 800-882-8195.
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MAIL Mail our corporate office at:
TrafficSchoolOnline.com
1955 Cleveland Ave.
Santa Rosa, CA 95401 - Hours We are open 7 days a week. Live chat and phone support are available during the hours below for all states except Texas and Delaware. Texas and Delaware students may call 24/7 for live phone support. Please see the phone numbers above for the appropriate contact number.
| West Coast (PST) | East Coast (EST) | |||
| Sunday | 9 AM - 4 PM | 12 PM - 7 PM | ||
|---|---|---|---|---|
| Monday | 6 AM - 6 PM | 9 AM - 9 PM | ||
| Tuesday | 6 AM - 6 PM | 9 AM - 9 PM | ||
| Wednesday | 6 AM - 6 PM | 9 AM - 9 PM | ||
| Thursday | 6 AM - 6 PM | 9 AM - 9 PM | ||
| Friday | 6 AM - 3 PM | 9 AM - 6 PM | ||
| Saturday | 9 AM - 4 PM | 12 PM - 7 PM |

